Thema "New Internet connection DSL" in Archiv_DSL

New Internet connection DSL

AmolKapadne — Fri, 09 Aug 2019 20:13:38 GMT

I wanted to take the internet connection.

My internet connection is in process and appoinment has on 22.08.2019 for start of connection.

Before it start I have one question:

I am an Indian resident coming for work in Germany. Currently I have my employment contract till December 2019. There is chances for extension of my contract. but .

In worst case scenario: if in case I wanted to cancel my contract from December 2019, then what is the procedure? .. is it allowed?...is there any notice period?.. or any extra charges I need to pay?

Thanks in advance.

waiting for your reply.

Thanks,

Amol

Re: New Internet connection DSL

Norman — Sat, 10 Aug 2019 12:57:54 GMT

Hi AmolKapadne,

i'm glad you chose Vodafone. Welcome to us. 🙂

You can cancel your contract prematurely if you leave Germany. We need a confirmation from the deregistration office or an information from your employer. We will cancel your contract on the desired date. In order for the cancellation to work out on the desired date, you should let us know 4-5 weeks in advance. If the desired date doesn't fit, we will cancel your landline at the next possible date.

Hope my infos will help you.

Best regards

Norman

Re: New Internet connection DSL

AmolKapadne — Sat, 10 Aug 2019 19:39:58 GMT

Hi Norman,
You can cancel your contract prematurely if you leave Germany. We need a confirmation from the deregistration office or an information from your employer. We want to cancel your contract on the desired date. 4-5 weeks in advance.
=> Thanks for information . It is helpful 😊.

If the desired date does not fit, we want to cancel your country at the next possible date.
=> This point I am not able to understand. Could you please provide me details.

Thanks,
Amol

Re: New Internet connection DSL

Seb4sti4n — Mon, 12 Aug 2019 14:41:40 GMT

Hello @AmolKapadne,

the second point means that we will cancel your connection as soon as possible. However, a cancellation is only possible on one working day. If the cancellation is scheduled for a Sunday, it will take place one day later.

I hope that was explained understandably.

Best Regards

Sebastian