DSL contract cancellation

liam_h — Tue, 18 Jun 2019 13:39:55 GMT

Hi all,

My internet hasn't been working from the beginning of June. Vodafone confirmed 2 technician appointments but eventually no one showed up at all.

I'm really frustrated as me and my partner requested day off from work for the appointments that Vodafone ditched.😩

Could anyone please advice me what to do as I want to terminate the contact early. This is really bad that its already affecting our work. 😔

Thank you in advance,

Liam

Re: DSL contract cancellation

Jens-K — Wed, 19 Jun 2019 10:23:38 GMT

Hi liam_h,

welcome to the Vodafone Community!

I'm sorry that you can not use your DSL connection at the moment.

If you haven't made a nother appointment yet please send me a private message. Click on my avatar -> Diesem Benutzer eine private Nachricht senden.

I need your name and customer number.

Regards,

Jens