Paying bills online

Av001 — Fri, 14 Jun 2019 12:05:17 GMT

Tried contacting the support via e-mail and got sent to forums instead. Weird.

I didn't top-up my direct debit account in time and it got rejected this month.

How do I pay my bill online? I can't seem to find anything on the website and German only site doesn't really help.

Re: Paying bills online

DanyG — Sat, 15 Jun 2019 14:05:03 GMT

Hi Av001,

are you using a mobile, DSL or cable contract?

To transfer the open amount, please make sure to chose the right bank account. These are:

Mobile contracts:

BIC: DEUTDEDDXXX
IBAN: DE68 3007 0010 0250 8000 00

DSL:

BIC: DEUTDEDDXXX
IBAN: DE26 3007 0010 0397 9515 02

and cable:

BIC: DEUTDEDK380
IBAN: DE13 3807 0059 0045 3357 00

Please use your customer number as reference.

BR,

Dany