Thema "Not able to change SEPA mandate" in Archiv_DSL

Not able to change SEPA mandate

dslinternet — Tue, 28 May 2019 09:18:18 GMT

Hello,

I am closing my previous Bank account and Not able to change SEPA mandate via online portal.

Always shows me an error "SOMETHING WENT WRONG".

Can you please help me.

Customer number. ***

Edit: Deleted personal data

Re: Not able to change SEPA mandate

DanyG — Wed, 29 May 2019 09:25:46 GMT

Hi dslinternet,

I'm really sorry that it doesn't work. If the owner of the bank account stays the same, I can change the bank account data for you. In this case please send me a private message with your customer number your customer password and the new bank data.

If the bank account owner changes, we need a signed SEPA madatory with this form.

BR,

Dany

Re: Not able to change SEPA mandate

dslinternet — Wed, 29 May 2019 09:42:44 GMT

I am able to change now. Thanks