https://forum.vodafone.de/t5/Archiv-DSL/Unable-to-connect-to-Vodafone-network/m-p/1910440#M70885 I was not able to reset my router on the appointment date for netzmodernisierung. I tried it after 4 days. I could reset the router to factory settings. But when I try to activate with mic it says that the DSL cable is not connected. I checked the connection and it's fine. I couldn't get help via customer service as I don't understand german.<BR />Please help me with the process Sat, 06 Apr 2019 07:21:31 GMT Deepthy 2019-04-06T07:21:31Z https://forum.vodafone.de/t5/Archiv-DSL/Unable-to-connect-to-Vodafone-network/m-p/1910440#M70885 I was not able to reset my router on the appointment date for netzmodernisierung. I tried it after 4 days. I could reset the router to factory settings. But when I try to activate with mic it says that the DSL cable is not connected. I checked the connection and it's fine. I couldn't get help via customer service as I don't understand german.<BR />Please help me with the process Sat, 06 Apr 2019 07:21:31 GMT https://forum.vodafone.de/t5/Archiv-DSL/Unable-to-connect-to-Vodafone-network/m-p/1910440#M70885 Deepthy 2019-04-06T07:21:31Z https://forum.vodafone.de/t5/Archiv-DSL/Unable-to-connect-to-Vodafone-network/m-p/1910680#M70886 <DIV style="font-family:Arial;font-size:13px;color:#000000;"><P><SPAN>Hello Deepthy, </SPAN></P><P><SPAN>&nbsp;</SPAN></P><P><SPAN>did you use the new modem installation code we have sent you? Dd you try to configure the router via telephone or via PC? Please note, that the configuration via PC is only possible with conected LAN-cable. </SPAN></P><P><SPAN>&nbsp;</SPAN></P><P><SPAN>BR,</SPAN></P><P><SPAN>Dany</SPAN></P></DIV> Sat, 06 Apr 2019 16:16:16 GMT https://forum.vodafone.de/t5/Archiv-DSL/Unable-to-connect-to-Vodafone-network/m-p/1910680#M70886 DanyG 2019-04-06T16:16:16Z