Thema "Betreff: DSL CONTRACT CANCELLATION" in Archiv_DSL

DSL contract cancellation

KINGSHUK — Thu, 04 Apr 2019 15:34:06 GMT

Dear Sir / Madam,
I was planning to take a Vodafone DSL connection for my apartment. Accordingly I have done a contract with Vodafone. I had an appointment for connection on 29.03.2019. But internet terminal box was not found. I also asked my landlord. But she also doesn't know where is the internet terminal box (telefonedose und hasuanschluss) for the apartment. With my landlord, I searched a lot. But we didn't find it.
In this situation, I request you to cancel the contract and also request you to inform me how to send back the router to Vodafone. I received the router parcel, but didn't open the parcel.
Thanks for you co-operations.
Regards,

Re: DSL CONTRACT CANCELLATION

Michi — Thu, 04 Apr 2019 08:44:27 GMT

Hi KINGSHUK,

Welcome to the Vodafone community.

Please send me a PN with your customer number.

Then I'll take a look at it.

Best regards,

Michi

Betreff: DSL CONTRACT CANCELLATION

KINGSHUK — Thu, 04 Apr 2019 12:40:05 GMT

Hi Michi,

I have sent you a PN with my customer number. Please help me.

Regards,
Kingshuk