https://forum.vodafone.de/t5/Archiv-DSL/Beschwerden/m-p/1827424#M67583 Hello. I want to complain because I made three appointments to get my technician to install my internet. The first time I called Vodafone to get the technic after 14:00 because I'm at work and the technician came before and obviously I was not home, the second time on 12.12.2018 the technician did not come and did re-programming on 27.12.2018 today, and the technician again did not come. I called Vodafone and they was told there was no programming but I did. For more than a month I have the router and no one come to install it. It is not normal, What can I do??? If it does not come soon, I'll give it to the court, but I'd like to resolve the amicable way. Thank you. Thu, 27 Dec 2018 16:37:09 GMT Alexandra01 2018-12-27T16:37:09Z https://forum.vodafone.de/t5/Archiv-DSL/Beschwerden/m-p/1827424#M67583 Hello. I want to complain because I made three appointments to get my technician to install my internet. The first time I called Vodafone to get the technic after 14:00 because I'm at work and the technician came before and obviously I was not home, the second time on 12.12.2018 the technician did not come and did re-programming on 27.12.2018 today, and the technician again did not come. I called Vodafone and they was told there was no programming but I did. For more than a month I have the router and no one come to install it. It is not normal, What can I do??? If it does not come soon, I'll give it to the court, but I'd like to resolve the amicable way. Thank you. Thu, 27 Dec 2018 16:37:09 GMT https://forum.vodafone.de/t5/Archiv-DSL/Beschwerden/m-p/1827424#M67583 Alexandra01 2018-12-27T16:37:09Z https://forum.vodafone.de/t5/Archiv-DSL/Beschwerden/m-p/1828179#M67584 <DIV style="font-family:Arial;font-size:13px;color:#000000;"><P><SPAN>Hey Alexandra01,</SPAN><BR /><BR /><SPAN>im sorry that your landline is not working properly.</SPAN></P><P><BR /><SPAN>I guess you are using a dsl contract?</SPAN><BR /><BR /><SPAN>Feel free to send me a private message with your customernumber.</SPAN></P><P><SPAN>Therefore click on my name/avatar , then on the right side "Diesem Benutzer eine private Nachricht senden".</SPAN><BR /><BR /><SPAN>I'll have a look into this. </SPAN><BR /><BR /><SPAN>Best regards,</SPAN></P><P><SPAN>Andre</SPAN></P></DIV> Fri, 28 Dec 2018 13:48:30 GMT https://forum.vodafone.de/t5/Archiv-DSL/Beschwerden/m-p/1828179#M67584 Andre 2018-12-28T13:48:30Z