Thema "Betreff: Cancel Vodafone DSL" in Archiv_DSL

Cancel Vodafone DSL

Mavi122 — Tue, 02 Oct 2018 11:52:12 GMT

Hi Vodafone,

I've submitted an online request in early August and mid-September to cancel my Vodafone DSL contract as I've left Germany, but I have not heard back from Vodafone. Can I please receive help in canceling my DSL contract. Below is my September case number for reference it has a photo of my Abmeldebestätigung.

This is my September Kundendaten & Vertrag - Kündigung - Vodafone Dialog ID: [***] reference number.

Thanks / Rose

***ID removed according to data privacy regulations.

Betreff: Cancel Vodafone DSL

MichaM — Tue, 02 Oct 2018 12:14:31 GMT

Hi Rose,

Thank you for joining the Vodafone Community.

Since you already sent me a private message, I checked but could find no DSL subscription assigned to your name and address.

This regards the data you provided in your message.

Btw: DSL means your landline or fix net service.

Is that what you would like to cancel?

Regards

Micha