Thema "Betreff: DSL connection not activated even after technician appointment" in Archiv_DSL

DSL connection not activated even after technician appointment

Gautham — Thu, 06 Sep 2018 21:58:26 GMT

Help today I had Althea technician appointment for my dsl connection and the technician arrived in the mentioned time and did his work and told me to wait for 2 hours for the complete activation. I have been trying since 5 hours after the activation time and the dsl is not activated. My Fritz!Box says that the connection is broken within the first 200mtrs of the cable. I don't really want to pay for something that has happened with technicians fault. I have waited enough for the connection and now I don't want to wait again for 3weeks to get the connection fixed. Please help.

Betreff: DSL connection not activated even after technician appointment

Gautham — Thu, 06 Sep 2018 22:06:36 GMT

*Hello today I had a technician appointment

Re: DSL connection not activated even after technician appointment

Jens-K — Fri, 07 Sep 2018 10:59:24 GMT

Hi Gautham,

welcome to the Vodafone Communnity!

If you still can not use the connection you should report a fault.

You can do this here

After the Netz-Experten-Check you can giove your phone number and my colleagues will call you back

Regards,

Jens