Moving country

Mfallon1 — Tue, 17 Jul 2018 14:57:44 GMT

I have a DSL contract for the last 9 months but now I have left Germany and my bank account is closed and I am wondering how to cancel this contract? I was told before I entered the contract that it would be ok to cancel when I was moving back to my home country and I wouldn’t be charged - all I had to do was get in contact with Vodafone.

Re: Moving country

Andre — Wed, 18 Jul 2018 07:24:54 GMT

Hey MFallon1,

in a perfect world you would have informed us BEFORE you have left the country.
We cancle contracts early, since we can't offer the same dsl service outside germany.

Any fees till the cancellation date need to be paid.

Feel free to send me a private message with your customer number, so that i can cancle the contract asap.
Please keep in mind that if you've used a rental device, it needs to be sent back to us.

To send me a PM , please click on my name/avatar -> then on the right side "Diesem Benutzer eine private Nachricht senden"

Best regards,
Andre

Thema "Moving country" in Archiv_DSL

Moving country

Re: Moving country