Thema "Incorrect SEPA auto-debit" in Archiv_DSL

Incorrect SEPA auto-debit

Individual — Thu, 05 Jul 2018 06:10:44 GMT

Hi,

I have taken a new internet connection from Vodafone and I opted for SEPA auto debit. Recently the first debit happened in my account.

Unfortunately there has been two auto debits, with 2 different Kunden numbers. Among that only one of the Kunden numbers is mine. Currently I am on vacation and just noted this. How do I sort it out?

Please advise. Thanks in Advance!!

Re: Incorrect SEPA auto-debit

Jens-K — Thu, 05 Jul 2018 13:19:18 GMT

Hi Individual,

welcome to the Vodafone Community!

I will have a look into this.

Please send me a private message. Click on my avatar -> Diesem Benutzer eine private Nachricht senden.

I need your name, your customer number, the wrong customer number and your customer password.

Regards,

Jens