Thema "Re: Adding a DSL contract to MYVodafone account" in Archiv_DSL

Adding a DSL contract to MYVodafone account

antonio17 — Sat, 23 Jun 2018 14:57:51 GMT

Hello,

I already have a MyVodafone account associated with my mobile contract, and I wanted to add my DSL to the same account. However, when I try to do so (through the "Add Contract / Phone Number" link) and I use my DSL online registration code I get this error message:

Entschuldigung, da ist was schiefgelaufen.
Bitte versuchen Sie es später noch einmal.

I've been trying for several days, so it does not seem like a temporary problem with the website ...

Could anyone help me with this?

Thanks!

Re: Adding a DSL contract to MYVodafone account

Andre — Sun, 24 Jun 2018 12:25:30 GMT

Hey antonio17,

sorry for the inconvinience.

Have you already linked the onlineregistrationcode with an other/old my vodafone login?
Otherwise please try to delete all cookies/cache & test another browser.

By building a single login for all our customers , some issues still remain till today.
Our technicians are working on a fix.

We moderators can't touch your myvodafonelogin / add contracts because of privacyreasons.

Best regards,
Andre