Thema "Betreff: DSL not working" in Archiv_DSL

DSL not working

Parth113 — Fri, 15 Jun 2018 13:47:33 GMT

Worst service. On first appointment (07.06.2018) technician made all the connection and went back. Internet was not working. When i asked, he said i will talk to my collleagues and then it will start. Later after 2 mins i got sms from Vodafone that i need to take another apointment. I got another appointment on (14.06.2018) after lots of hassel .

I took time off from the office to be home on appointment time. No one came to even though i was at home, name was mentioned on the bell. This is the worst service. Still neither the internet is activated nor any reason or until when it will resolved mentioned.

Kindly help immediately or cancle the contract

Parth

@Parth113

thread moved from feedback to dsl

Betreff: DSL not working

Parth113 — Fri, 15 Jun 2018 16:46:57 GMT

Again experienced worst service. Appointment was on 14.06.2018 and now today i recieved a not on my letter box that today ( 15.06.2018) we visited and you were not available. You need to improve.

Very Unprofessional and unreliable.

Re: DSL not working

Kira — Tue, 19 Jun 2018 10:21:00 GMT

Hi Parth113,

welcome to the Vodafone-Community!

I´m very sorry to hear, that you had these circumstances

That´s definitly not our service claim.

Have you already fixed a new appointment?

Best regards

Kira