Thema "Re: Router address and contract cancellation" in Archiv_DSL

Router address and contract cancellation

Gi8 — Tue, 12 Jun 2018 13:41:57 GMT

Hi Community,

I left Germany by the end of october last year and through vodafone website I sent my abmeldung as a proof requesting the cancellation of my contract. I received an email stating that by law I had to pay until the end of March 2018. A the same time, I asked also for the address where I had to send back the router (Esybox 804) but I've never received an answer. As on the forum i have found different addresses for the same topic, can you please confirm that

Vodafone/KabelDeutschland
c/o DHL Paket
Am Tower 222
90475 Nürnberg

is the right address? In addition, can you please confirm that my contract has been cancelled as requested?

Thank you

Betreff: Router address and contract cancellation

Gi8 — Tue, 12 Jun 2018 14:53:41 GMT

Hi community,

according to

https://forum.vodafone.de/t5/Archiv-Internet-Telefon-TV-%C3%BCber/Address-to-return-the-hardware/td-p/1218143

the correct address to return the router for adsl contracts seems to be:

arvato logistic services
Warenannahme 2
Dieselstr. 64
33442 Herzebrock

Can anybody confirm?

Re: Router address and contract cancellation

Jens-K — Wed, 13 Jun 2018 11:37:58 GMT

Hi Gi8,

the correct address is

Arvato Distribution GmbH

Warenannahme 36

Bielefelder Str. 45

33428 Marienfeld

Regards,

Jens