Thema "Re: Modem in Progress issue - Blinking Power and intern light on MODEL: FAST 5460" in Archiv_DSL

Modem in Progress issue - Blinking Power and intern light on MODEL: FAST 5460

1234English — Mon, 28 May 2018 17:32:41 GMT

HI,

as the CS on the phone refuses to speak English, so this is my only option:

We have Vodafone Internet for some time. Over 30 days now.

Our Router (Model FAST 5460) since morning is blinking none stop POWER LIGHT and @ light,

After login to the router, it said: no network connection and status in progress.

As per the check-up on the technical docs, it's said: modem in progress.

We have restarted the router multiple times, on and off, unplug for 30 min and so on. Checked this forum, and did not see a solution.

Will be grateful for ASAP solution

Re: Modem in Progress issue - Blinking Power and intern light on MODEL: FAST 5460

Wallace — Tue, 29 May 2018 14:42:16 GMT

Hi 1234English,

I'd like to check your connection. Send me your customer data (name, address, customer number) in a private message and then let me know here when you have submitted the data.

Regards

Wallace

Re: Modem in Progress issue - Blinking Power and intern light on MODEL: FAST 5460

1234English — Tue, 29 May 2018 17:50:55 GMT

Answered you in the private message

Cheers

Re: Modem in Progress issue - Blinking Power and intern light on MODEL: FAST 5460

Wallace — Wed, 30 May 2018 17:17:53 GMT

Hi 1234English,

The line to your apartment is damaged and the property management rejects the laying of a new line. Now the values at your connection are so bad that the modem no longer goes online. Would a change to DSL100 be an alternative for you and would you agree with a call, for consultation? I would then ask our specialist department to contact you by telephone.

Regards

Wallace