Thema "details about the bill" in Archiv_DSL

details about the bill

Jagadeesh — Sat, 26 May 2018 10:15:28 GMT

Hi team,

My connection was activated last week (17th May) and billing should start from that day ?

Also I see that vodafone have sent me a bill of 59Euro for technician deployment. I am not sure why this is been charged? When I bought the connection I paid the amount intially itself. May I know why the bill is generated agian ?

And the technician was reschudled by vodafone and not me. Please clarify

Customer number. XXX

Thanks

Jagadeesh

Edit: @Jagadeesh Customer number deleted. Please do not post personal data in public. Thanks!

Re: details about the bill

Jens-K — Sat, 26 May 2018 10:26:12 GMT

Hi Jagadeesh,

you can find all details on your invoice. Please have a look in your MeinVodafone account.

We charge you for the new appointment if the first appointment was not successull due to customer reasons.

E.g. you did not put your name on the door bell, you were not at home or you gave wrong details about your address.

Regards,

Jens