Thema "Re: Invoice never credit" in Archiv_DSL

Invoice never credit

DSL3 — Fri, 11 May 2018 09:37:21 GMT

Hi,

I got an invoice for May to credit my account with 3 Euros.

But its not yet credited to my account.

Can i know why is that.

I can provide my details on request.

Re: Invoice never credit

Jens-K — Sat, 12 May 2018 12:13:51 GMT

Hi DSL3,

do you use a DSL or cable connection?

You opened a thread in our DSL board but in your previous posts you were talking about a cable connection?

In general you can see on your invoice when it is due.

Regards,

Jens

Re: Invoice never credit

DSL3 — Sun, 13 May 2018 14:22:56 GMT

Hi,

I am talking about a WIFI hot spot connection.

The invoice was dated on 3rd of May. But it was never credited to my account.

Can you please assist me on this.

Re: Invoice never credit

Andre — Mon, 14 May 2018 09:21:11 GMT

Hi DSL3,

feel free to send me a private message with your customer info.
I will have a look into your account.

Therefore please click on my name/avatar. Then on the right side "Diesem Benutzer eine private Nachricht senden".

Since its about a bill , i need your customernumber & password.

Best regards,
Andre ^and

Re: Invoice never credit

Thomas — Wed, 16 May 2018 13:04:44 GMT

Hi DSL3,

the booking on your account will take place automatically in the next days.

Regards

Thomas