Thema "Re: Confirmation of return of Easybox 804 and address" in Archiv_DSL

Confirmation of return of Easybox 804 and address

rray — Sat, 24 Mar 2018 15:21:26 GMT

Dear Team,

I had purchased a DSL50 connection in March 2016 with a 24 month contract. While the contract was expiring on 14th March 2018 by default, I had asked to cancel the connection at the end of the contract. All of this has been taken care of in a timely manner. Many thanks !

However, at this moment, it is not clear to if the Easybox 804 hardware (which came with the connection) needs to be returned. If yes, it is delivered to the following address:

arvato distribution GmbH,

Receipt of goods 2
Dieselstr. 64
33442 Herzebrock.

Please advise. Please also let me know if further information is needed. Thanks if advance.

Best regards,

ray

Re: Confirmation of return of Easybox 804 and address

Norman — Tue, 27 Mar 2018 06:50:04 GMT

Hi @rray,

we have sent you the information in the cancellation confirmation. You have to return rental equipment after the end of the contract. In the confirmation you will also find a "returns slip". Print this out and attach it to the package. The address you wrote is correct.

Best regards,

Nosh

Re: Confirmation of return of Easybox 804 and address

rray — Tue, 27 Mar 2018 10:25:39 GMT

Dear Nosh,

Many thnanks for the pointer.

Best regards,

Ray