Thema "Re: Technician did not come" in Archiv_DSL

Technician did not come

Service1 — Thu, 22 Mar 2018 12:14:59 GMT

Hi,
I have signed a contract with vodafone for vdsl50. A technician was supposed to come today. But to my surprise he did not come and I got an sms that asks me to book another appointment. I requested an appointment with the help of local vodafone shop. But I still did not get any confirmation. Is this not quite weird?

Edit: @Service1 thread moved to right board

Re: Technician did not come

Jens-K — Thu, 22 Mar 2018 17:13:59 GMT

Hi Service1,

welcome to the Vodafone Community!

I'm sorry that the appointment did not work at the first try.

As soon as the new appointment has been confirmed by Deutsche Telekom you will receive a confirmation via SMS.

This can take up to 24 hours.

Regards,

Jens