Thema "Betreff: VoLTE is not working with CallYa." in Archiv_CallYa

VoLTE is not working with CallYa.

AliIbrahim — Wed, 31 Mar 2021 13:57:55 GMT

Hello,

I am trying to call throgh VoLTE but it is not working with me. I got a previous SMS from Vodafone says it is already activted for my line. Please could you help with this.

Thanks

Betreff: VoLTE is not working with CallYa.

ervau — Wed, 31 Mar 2021 14:35:55 GMT

Hello AliIbrahim,

what cellphone do you use? Is VoLTE switched on in the settings of your cell? Is LTE available in your area?

Good Luck

ervau

Betreff: VoLTE is not working with CallYa.

AliIbrahim — Wed, 31 Mar 2021 15:38:05 GMT

Thanks for reply..

I am using Iphon12 plus

VoLTE is swiched on

Yes LTE avaliable
Could you check the problem please?

Betreff: VoLTE is not working with CallYa.

ervau — Thu, 01 Apr 2021 15:19:10 GMT

Sorry, no idea. These were the options I had in my mind.

Good luck ervau

Re: VoLTE is not working with CallYa.

Sandra-K — Sat, 03 Apr 2021 17:00:22 GMT

Hello,

I'd be happy to take a look at it for you.

Please send me a PN with your Vodafone number and your customer password.

Many greetings,

Sandra

Re: VoLTE is not working with CallYa.

AliIbrahim — Wed, 07 Apr 2021 15:54:31 GMT

Thanks @Sandra-K for your reply..

Please could you giude me on how can I send you PM..

Regards

Re: VoLTE is not working with CallYa.

BodoBS — Wed, 07 Apr 2021 16:13:36 GMT

Hi @AliIbrahim,

You can send a private message (PN) from the profile page to other users/Moderators.

To do this, click on their name and you will get to their profile page.

At the top-right of that page you will find the red button "Sende eine private Nachricht" or in the mobile view you'll find it at the bottom-right.

Or you click here and use this "shortcut for PNs to @Sandra-K"

Many greetings

BodoBS

Re: VoLTE is not working with CallYa.

Su — Fri, 09 Apr 2021 05:55:43 GMT

Hey AliIbrahim,

we´ve got your DM and answer you soon.

Thanks to @BodoBS for the fast explanation.

HappyWeekend

Re: VoLTE is not working with CallYa.

APL47 — Wed, 21 Apr 2021 07:27:07 GMT

Hallo Sandra, ich bin vor Kurzem auch von einem Red Tarif zu Callya Prepaid gewechselt. Mir wurde telefonisch versprochen, dass VolTE funktioniert. Es funktioniert nicht. Auch nach Neustart des Handys und nach aus- und einschalten des WiFi Calling Button auf meinem Galaxy S10 hat nicht funktioniert. Kannst du mir hier weiterhelfen?

Vielen Dank im Voraus!

Alex

Re: VoLTE is not working with CallYa.

BerndD — Wed, 21 Apr 2021 16:16:52 GMT

Hey Alex,

grundsätzlich ist die Nutzung auch mit CallYa möglich.

Schick mir gern die betroffen Nummer per PN, damit wir schauen können, wo es hakt. Antwort kommt schnellstmöglich.

Beste Grüße

Bernd