Thema "Betreff: Locked SIM help" in Archiv_CallYa

Locked SIM help

Divya — Sun, 11 Oct 2020 14:17:24 GMT

Hi,

I was away from Germany for 8 months and my SIM card is now locked. Can you please help me to reactivate my SIM card.

Regards,

Divya Agrawal

Edit: @Divya Moved in the correct board. Best regards Kurtler

*** @Divya, thread moved from Mobilfunk to CallYa board. ***

Betreff: Locked SIM help

BodoBS — Sun, 11 Oct 2020 12:15:01 GMT

Hi @Divya,

is your SIM card from a normal contract, postpaid, or is it a prepaid card from the CallYa family?

Regards

BodoBS

Betreff: Locked SIM help

Divya — Sun, 11 Oct 2020 12:17:52 GMT

It is a prepaid card from the CallYa family.

Betreff: Locked SIM help

BodoBS — Sun, 11 Oct 2020 13:09:22 GMT

OK @Divya,

a reactivation is possible up to 90 days after switch-off.

For further information please click here: Gültigkeit Prepaid (CallYa)

The fastes way will be to call the CallYa-hotline at +49 172 229 0 229

Maybe a mod comes along, will contact you and take a look at your data.

Regards

BodoBS

Re: Locked SIM help

BiancaW — Mon, 12 Oct 2020 11:28:32 GMT

Hello @Divya,

I like to look at what is going on.

Please send me your phone number and the serial number of your SIM card via PM (click on my name on the left and then on "Send this user a private message" on the right).

Thank you very much and best regards

BiancaW