Thema "Callya prepaid sim closure charges" in Archiv_CallYa

Callya prepaid sim closure charges

Devendra — Wed, 16 Sep 2020 17:37:05 GMT

Callya prepaid sim closure fees

I want to transfer my phone number to another provider.

I graduated from Callya Prepaid Sim for over 2 years.
How much credit should I keep in my prepaid SIM for closing and number transfer fees?

After the service ends, will I get a refund for the remaining amount?

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Callya prepaid sim closure charges

I wish to transfer my telephone number to another provider.

I have completed more than 2 years with callya prepaid sim.
How much balance should I keep in my prepaid sim for the closure and number transfer service fees?

Will I get any refund for the remaining amount after service closure?

Betreff: Callya prepaid sim closure charges

Mav1976 — Wed, 16 Sep 2020 17:50:41 GMT

Hi @Devendra,

The porting fee is 6,82 €. This fee will be charged from your balance.

The remaining balance can you refund from the customer service. I recoomend the WhatsApp Chat (0172 200 02 29) you can write daily between 8 a.m. - 8 p.m.

Re: Callya prepaid sim closure charges

NeNa — Thu, 17 Sep 2020 09:50:03 GMT

Hello@Devendra,

Please fill out the following form to order number porting: https://www.vodafone.de/infofaxe/233.pdf

Please make sure that you have at least €6.82 credit on your CallYa card.

After transferring the number to your new provider we can pay out the remaining credit.

With kind regards,

NeNa