Thema "Recover cancelled prepaid card" in Archiv_CallYa

Recover cancelled prepaid card

jack-tai-hou — Fri, 21 Aug 2020 09:30:07 GMT

Hi Vodafone customer serivce,

Since some personal reasons, I left Germany for several months. I didn't notice that my prepaid card would be canceled if I didn't paid the fee for more than three months.

Is there anyway that I can recover my prepaid phone number? It's totally fine for me to pay the previous months fee.

Thank you very much!

Re: Recover cancelled prepaid card

WolfgangF — Sat, 22 Aug 2020 09:58:47 GMT

Hi @jack-tai-hou,

I'd be happy to take a look at it.

Please send me the relevant phone number, password and a link to this thread via PN.

If the shutdown was not so long ago, I can reactivate the phone number.

Many greetings

WolfgangF