Thema "Re: CallYa balance disappears periodically" in Archiv_CallYa

CallYa balance disappears periodically

Thriftweed — Wed, 15 Jul 2020 08:58:55 GMT

Hi,

For the past few months months, I've noticed my CallYa balance seems to get some arbitrary debits. My data balance is almost full. My minutes and SMS balance is full and I haven't made any phone calls or sent any SMS.

The debits of €1 or €1.99 seem to be monthly and happen just before the day my CallYa validity is auto recharged for the next 28 days. Is there a way to figure out what I am being charged for? Have I enabled some feature accidentally?

Thanks,

Saurabh

Re: CallYa balance disappears periodically

doreen-123 — Thu, 16 Jul 2020 06:19:55 GMT

@SSeth,

send me the affected number by PM (left click on my name and then right on "sende eine private Nachricht "), then I can check your concerns.

Best regards

Doreen-123

Re: CallYa balance disappears periodically

Thriftweed — Thu, 16 Jul 2020 11:06:10 GMT

Thank you very much for sorting this out so quickly.

For anyone else who may face a similar problem, these debits were a third party "4pay networks -ehe. DTMS" who I had not authorized to debit my account. I got a refund for the latest 3 debits.