Thema "Re: Callya Sim not arriving." in Archiv_CallYa

Callya Sim not arriving.

dconant — Mon, 09 Mar 2020 15:59:42 GMT

Hello,

I ordered a new Vodafone Callya Sim about a weeka and a half ago, as my first one never arrived and i received a message saying it was returned to Vodafone. The second one still has not arrived and I am not sure what is happening. I have no way of contacting the help line.

PLeas help me, its now been 3 weeks without a phone.

Re: Callya Sim not arriving.

Conzi01 — Tue, 10 Mar 2020 09:40:18 GMT

Hello,

have you already been given a phone number for your second order by email?

Regards,

Conzi01

Re: Callya Sim not arriving.

dconant — Tue, 10 Mar 2020 22:11:22 GMT

Yes, I have. I have also been charged for the registration of the new sim. But it has not arrived.

Re: Callya Sim not arriving.

BiancaW — Thu, 12 Mar 2020 12:03:07 GMT

Hello @dconant,

please send me your email address, which you specified when ordering, via PM (click on my name on the left and then on "Send this user a private message" on the right).

Should the SIM card be sent to a different delivery address? If so, is your name at the address on the mailbox?

Did you already receive a Vodafone number when placing your 2nd order?

Thank you and best regards

BiancaW