https://forum.vodafone.de/t5/Archiv-CallYa/Caller-id-problems/m-p/2098985#M68185 Hi <a href="https://forum.vodafone.de/t5/user/viewprofilepage/user-id/4865789">@Sandu</a>,<BR /><BR />Regarding to the caller ID could help a call to the customer service +49 172 229 0 229 (push 4 for English speaking agent). I guess an internal issue in the profile system. Describe the issue and I guess it will be fine then.<BR /><BR />Maybe it also solves the SMS issue. Sat, 18 Jan 2020 15:19:48 GMT Mav1976 2020-01-18T15:19:48Z https://forum.vodafone.de/t5/Archiv-CallYa/Caller-id-problems/m-p/2098906#M68184 <P>Hello, my wife bought a prepay sim card she activated online. But when someone is calling she can't see the number (always unknown number) and she can't receive SMS messages. Can anyone help us please?&nbsp;</P> Sat, 18 Jan 2020 13:39:21 GMT https://forum.vodafone.de/t5/Archiv-CallYa/Caller-id-problems/m-p/2098906#M68184 Sandu 2020-01-18T13:39:21Z https://forum.vodafone.de/t5/Archiv-CallYa/Caller-id-problems/m-p/2098985#M68185 Hi <a href="https://forum.vodafone.de/t5/user/viewprofilepage/user-id/4865789">@Sandu</a>,<BR /><BR />Regarding to the caller ID could help a call to the customer service +49 172 229 0 229 (push 4 for English speaking agent). I guess an internal issue in the profile system. Describe the issue and I guess it will be fine then.<BR /><BR />Maybe it also solves the SMS issue. Sat, 18 Jan 2020 15:19:48 GMT https://forum.vodafone.de/t5/Archiv-CallYa/Caller-id-problems/m-p/2098985#M68185 Mav1976 2020-01-18T15:19:48Z