Thema "Betreff: CALLYA FLEX - 1GB with 50 Min or SMS = Not Available to Request" in Archiv_CallYa

CALLYA FLEX - 1GB with 50 Min or SMS = Not Available to Request

andrenvillela — Wed, 20 Nov 2019 16:01:35 GMT

CALLYA FLEX - 1GB with 50 Min or SMS = Not Available to Request

I want to request this plan but it is not available either on Vodafone Login on webpage or either on app Mein Vodafone.

Please let me know how may I change my prepaid to have this plan.

Thanks,

*** @andrenvillela, thread moved from Gewinnspiele to CallYa ***

Betreff: CALLYA FLEX - 1GB with 50 Min or SMS = Not Available to Request

Mav1976 — Wed, 20 Nov 2019 16:09:27 GMT

Hi @andrenvillela,

When you opened your CallYa flex app then you should see a slider. Move this slider above till 1 GB is shown.

Does that help?

Betreff: CALLYA FLEX - 1GB with 50 Min or SMS = Not Available to Request

andrenvillela — Wed, 20 Nov 2019 17:02:42 GMT

I don't get to that point... when I open the app, after login getting a password through sms I get stuck on the page attached

Betreff: CALLYA FLEX - 1GB with 50 Min or SMS = Not Available to Request

Mav1976 — Wed, 20 Nov 2019 23:12:30 GMT

Do you use the CallYa flex app? Please open the app without wlan access. Use the mobile data connection. Then it should be possible to get access without a password.

Betreff: CALLYA FLEX - 1GB with 50 Min or SMS = Not Available to Request

andrenvillela — Thu, 21 Nov 2019 05:42:03 GMT

Now gave me a different error message. Print screen attached

There is any other way to change my prepaid plan to basic callya flex 50 Min-SMS & 1GB data?

Maybe by sms, or USSD code...