Thema "Re: Cannot add more money to my CallYa card" in Archiv_CallYa

Cannot add more money to my CallYa card

Shlomo — Thu, 14 Mar 2019 01:35:39 GMT

I’m studying abroad here in Germany, and I’m using a prepaid SIM card. 2 weeks ago, I tried to add more money to my account (which I have done successfully before.) However, I accidentally used a card which no longer works and got an error. Now, every time I try (2 weeks) to add more money to my account, I get this error message “ Entschuldigung, da ist was schiefgelaufen. Bitte versuchen Sie es später noch einmal.” I have tried clearing my cookies and browser, as well as making a new PayPal account (PayPal was the only method which was working for me in the first place.) What do I do?

Dankeschön!

Re: Cannot add more money to my CallYa card

Conzi01 — Thu, 14 Mar 2019 16:34:51 GMT

Hello @Shlomo,

are you trying to load via the app or via web?

Then please try again to make a payment via PayPal in the app or on the web.

Regards

Conzi01