Thema "Re: My CallYa is suddenly converted to contract on its own" in Archiv_CallYa

My CallYa is suddenly converted to contract on its own

shreyans — Mon, 04 Feb 2019 18:57:45 GMT

I have a Vodafone CallYa connection which is now displayed as a contract on MeinVodafone. I am not sure why! Please help!

Conzi01 — Tue, 05 Feb 2019 10:12:08 GMT

Hello @shreyans,

what tariff is displayed on myVodafone for this mobile phone number?

Best regards,

Conzi01

shreyans — Tue, 05 Feb 2019 10:19:35 GMT

Hello,

It shows "Vodafone Young M" with 18 GB of data. Also, there is another mobile number in the Red+ Group, a number I do not know.

shreyans — Wed, 06 Feb 2019 11:23:34 GMT

Waiting for a response on this...

Boris — Wed, 06 Feb 2019 11:30:41 GMT

we had already contact because of your eSIM.

Is that the number which was changed from CallYa to the Young M?

regards,

Boris

shreyans — Wed, 06 Feb 2019 11:33:01 GMT

Hello @Boris, this matter is regarding a different CallYa number. I can share the same in PM.