CallYa Sim card still not working after Postident successful identity verification

CanadianConnect — Tue, 22 Jan 2019 15:02:36 GMT

Hello,

Apologies for the English. I am new to Germany.

I bought a CallYA sim card to put in my phone as I just moved here. I filled out the form online and completed the online identification successfully through Postident. It has been 48 hours and my phone has not been activated (no text message). My girlfriends phone was activated within minutes of her completing the Postident.

I tried calling in to help but they just told me to register. Has anyone else had this problem?

Thanks

Stephen

Re: CallYa Sim card still not working after Postident successful identity verification

Grautvornix — Wed, 23 Jan 2019 13:09:51 GMT

Hello @CanadianConnect,

I would like to have a look at the registration for your phone Number.

Send me a PM with your mobile phone Number.

Best Regards

Grautvnornix

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CallYa Sim card still not working after Postident successful identity verification

Re: CallYa Sim card still not working after Postident successful identity verification