https://forum.vodafone.de/t5/Archiv-CallYa/CallYa-Freikarte-is-activated-but-doesn-t-work/m-p/1756698#M52096 <P>Hello,</P><P>I'm writing you because more than a week ago I bought a prepaid CallYa-Freikarte but I still can't make it work. The prepaid came already activated. The problem is that after I have put it in my phone, nothing happened, even after I loaded with 15€ is still inactive...<BR />I tried to call customer service (01722290229 / 22922 / 22044) and the message I get everywhere is "Your call can not be completed. Please call you customer service".<BR />Also, I can not downloaded the meinvodafone app, because I have an old Blackberry Q5 and it is not compatible.<BR />Please help me with this issue.<BR />Thank you in advance,<BR />Daniel</P> Thu, 27 Sep 2018 12:59:22 GMT D4ni3l01 2018-09-27T12:59:22Z https://forum.vodafone.de/t5/Archiv-CallYa/CallYa-Freikarte-is-activated-but-doesn-t-work/m-p/1756698#M52096 <P>Hello,</P><P>I'm writing you because more than a week ago I bought a prepaid CallYa-Freikarte but I still can't make it work. The prepaid came already activated. The problem is that after I have put it in my phone, nothing happened, even after I loaded with 15€ is still inactive...<BR />I tried to call customer service (01722290229 / 22922 / 22044) and the message I get everywhere is "Your call can not be completed. Please call you customer service".<BR />Also, I can not downloaded the meinvodafone app, because I have an old Blackberry Q5 and it is not compatible.<BR />Please help me with this issue.<BR />Thank you in advance,<BR />Daniel</P> Thu, 27 Sep 2018 12:59:22 GMT https://forum.vodafone.de/t5/Archiv-CallYa/CallYa-Freikarte-is-activated-but-doesn-t-work/m-p/1756698#M52096 D4ni3l01 2018-09-27T12:59:22Z https://forum.vodafone.de/t5/Archiv-CallYa/CallYa-Freikarte-is-activated-but-doesn-t-work/m-p/1757235#M52097 <DIV style="font-family:Arial;font-size:13px;color:#000000;"><P><SPAN>Hello @,<BR /><BR />Yes, I will gladly help you. However, I need your call number. Maybe you would like to send it to me via pn.<BR /><BR />Best regards<BR />bommel1959</SPAN></P><DIV style="width:100%;"><P style="padding:0px 20px 0px 0px;">&nbsp;</P><P>&nbsp;</P></DIV><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P></DIV> Fri, 28 Sep 2018 07:39:46 GMT https://forum.vodafone.de/t5/Archiv-CallYa/CallYa-Freikarte-is-activated-but-doesn-t-work/m-p/1757235#M52097 Ramona 2018-09-28T07:39:46Z