Thema "Re: Lost my PUK number" in Archiv_CallYa

Lost my PUK number

Kivimanjaro — Tue, 10 Jul 2018 12:44:17 GMT

Dear Vodafone-Team

I've recently blocked my SIM card and can't unblock it because i've lost my PUK number.
Since I'm now staying in Poland it's not possible for me to visit Vodafone-Shop and retrieve my PUK this way.
I've tried to call your support, but they don't seem to understand my issue and put me on hold.
I also tried to regain my PUK through your website but i get an error message -

Is there any other way i can retrieve my PUK number?

Betreff: Lost my PUK number

Kivimanjaro — Tue, 10 Jul 2018 15:34:11 GMT

Dear Vodafone-Team

The website option for retrieving my SIM card details is now available for me and i've successfully unlocked my card with PUK.
This task can be closed now.

Kind regards,

Kiwimanjaro

Re: Lost my PUK number

Su — Wed, 11 Jul 2018 04:38:47 GMT

Hi Kivimanjaro,

sry for answering so late.

I´m happy you´ve found your PUK - your thread will be closed.

Best wishes