https://forum.vodafone.de/t5/Archiv-CallYa/Media-Market-Kunden-Kennwort-fehlt/m-p/1676618#M47027 <P>As MediaMarkt does normally not sell direct Vodafone contracts/CallYa cards:&nbsp; Could you please check if it says "Mobilcom-Debitel" (or some other service provider) on your SIM and/or the paperwork?</P> <P>&nbsp;</P> <P>Because if it does (which I am pretty sure of), then Vodafone cannot help you and you would have to ask your correct contractual partner, i.e. the service provider quoted.</P> <P>&nbsp;</P> Wed, 06 Jun 2018 11:41:31 GMT Der Ritter 2018-06-06T11:41:31Z https://forum.vodafone.de/t5/Archiv-CallYa/Media-Market-Kunden-Kennwort-fehlt/m-p/1676613#M47026 <PRE><SPAN>Bitte entschuldige die schlechte Grammatik. Ich benutze einen Übersetzer.<BR />Ich habe eine CallYa-Sim bei Media Market gekauft.<BR />Ich versuche die My Vodafone App zu verwenden, aber ich habe kein Kundenpasswort.<BR />Ich kann es nirgendwo auf den Papieren von Media Market finden.<BR />Ich habe versucht, Hilfe von Media Market zu bekommen, aber sie sprechen kein Englisch<BR />und ich spreche nicht viel Deutsch.<BR />Sie sagen mir, ich soll Vodafone anrufen, aber ich habe Probleme, weil ich kein Deutsch kann.<BR />Kann mir bitte jemand helfen, das Kundenpasswort zu erhalten?<BR />Ich habe die PIN und SuperPIN.<BR /><BR />Please excuse the poor grammar. I am using a translator.<BR />I purchased a CallYa sim at Media Market.<BR />I'm trying to use the My Vodafone app, but I do not have a customer password.<BR />I cannot find it anywhere on the paperwork from Media Market.<BR />I have tried to get help from Media Market, but they do not speak english and I do not speak much german.<BR />They tell me to call Vodafone, but I am having trouble because I can not speak german.<BR />Can someone please help me optain the customer password? I have the PIN and SuperPIN<BR /></SPAN></PRE> Wed, 06 Jun 2018 11:35:53 GMT https://forum.vodafone.de/t5/Archiv-CallYa/Media-Market-Kunden-Kennwort-fehlt/m-p/1676613#M47026 jmrarick 2018-06-06T11:35:53Z https://forum.vodafone.de/t5/Archiv-CallYa/Media-Market-Kunden-Kennwort-fehlt/m-p/1676618#M47027 <P>As MediaMarkt does normally not sell direct Vodafone contracts/CallYa cards:&nbsp; Could you please check if it says "Mobilcom-Debitel" (or some other service provider) on your SIM and/or the paperwork?</P> <P>&nbsp;</P> <P>Because if it does (which I am pretty sure of), then Vodafone cannot help you and you would have to ask your correct contractual partner, i.e. the service provider quoted.</P> <P>&nbsp;</P> Wed, 06 Jun 2018 11:41:31 GMT https://forum.vodafone.de/t5/Archiv-CallYa/Media-Market-Kunden-Kennwort-fehlt/m-p/1676618#M47027 Der Ritter 2018-06-06T11:41:31Z