Thema "Re: Switching from CallYa/Prepaid to Red M 4 GB/Contract - English support" in Archiv_CallYa

Switching from CallYa/Prepaid to Red M 4 GB/Contract - English support

MisterD — Sat, 28 Apr 2018 11:15:10 GMT

I would like to switch two Vodafone prepaid lines to two Vodafone Contract lines, keeping both numbers.

From CallYa to Red M 4GB, double data volume, plus Red+ Allnet.

How do I should proceed?

Can I choose a different Vodafone pass for every line?

Danke!

HeikeF — Sun, 29 Apr 2018 14:46:56 GMT

Hallo MisterD,

first I like to welcome you here in the Vodafone Community.

Switching to a contract line is possible via phone ( 0800-724 27 00) or in a Vodafone Shop and yes, you´ll keep the numbers as well.

Have a nice weekend.

Regards

Heike

MisterD — Sun, 29 Apr 2018 16:59:50 GMT

Thanks @HeikeF for your quick answer.

I have called and I have done it.

Very helpful!

Danke

MichaM — Mon, 30 Apr 2018 08:05:06 GMT

Hi MisterD,

thanks for your feedback - Heike will be glad to learn she could help.

Since your issue is resolved, I'll close this thread.

If you have further issues, you're welcome to start a new thread anytime.

Regards

Michael