Thema "Re: How to return back the remote control" in Archiv_TV-Geräte

How to return back the remote control

Nur17 — Sat, 18 Aug 2018 15:38:34 GMT

Dear Madame/ Sir,

Upon the termination of my contract, I have sent back the cable receiver device by post, but later I discovered that I forgot to include the remote control in the box. Could you please advise me how to return it back? Is there a special form to use or just send it by regular mail?

Looking forward to your kind response.

Re: How to return back the remote control

Stephan — Mon, 20 Aug 2018 12:59:08 GMT

Hi Nur17,

you forgot to send back the remote isn't that bad. The most important thing is that you sent the device back.

You don't have to worry about it.

Regards

Stephan

Re: How to return back the remote control

Nury17 — Mon, 20 Aug 2018 13:11:33 GMT

Dear Stephan,

Thank you for the kind respose.

Yes, I have sent the device. But I just want to make sure that not sending the remote will not result in any liability or having to pay some sort of fine. Would you be so kind to confirm this point?

Looking forward to your kind response.

Nur

Re: How to return back the remote control

Stephan — Tue, 21 Aug 2018 07:54:28 GMT

Hi Nury17,

confirmed.

There will be no extra fine or something like that, just because you forgot the remote.

Regards

Stephan

Re: How to return back the remote control

Nury17 — Tue, 21 Aug 2018 07:59:17 GMT

Dear Stephan,

Thank you for your kind response. I really appreciate your assistance!!

Have a nice day : Smileyhappy:

Re: How to return back the remote control

Stephan — Tue, 21 Aug 2018 10:20:07 GMT

Hi Nury17,

thank you for the praise. You have a nice day, too.

Since your request is done with it, I close the thread.

Regards

Stephan