Thema "Re: Internet abends extrem langsam" in Archiv_Störungsmeldungen-Internet-TV-Telefon-Kabel

Internet abends extrem langsam

Zonk123 — Wed, 14 Oct 2020 20:49:30 GMT

Hi,

ich hatte das Problem schonmal, damals hieß es, es würde bei mir in der Gegend irgendwas an den Leitungen an-/umgebaut werden und in ein paar Monaten würde es wieder besser laufen - so war es auch.

Leider ist es nun seit ein paar Wochen wieder so, dass ich abends fast wahnsinnig werde, weil Serien oder andere Streams nur mit sehr viel Geduld zu genießen sind.

Die Downloardgeschwindigkeit sollte laut Speedtest dicke ausreichen, um keinerlei Probleme zu haben - leider ist dem doch so.

In meiner Netzwerkumgebung hier ist mein Wlan das einzige auf meinem Kanal, daran kann es also auch nicht leigen.

Liegt hier bei mir irgendeine andere Störung vor?

Ich wäre glücklich, könnte das jemand mal checken. Adresse etc. schicke ich gerne per PM.

Da der Vertrag noch eine Weile läuft müssen wir hier bitte eine Lösung finden, denn so ist es nicht bei den Kosten nicht vertretbar.

Danke und beste Grüße, Philip

Re: Internet abends extrem langsam

Tobias — Thu, 15 Oct 2020 15:48:51 GMT

Hey,

ich kann mir gern mal den Anschluss anschauen 🙂 Schickst Du mir mal Deine Kundendaten (Kundennummer, Name, Adresse und Geburtsdatum vom Vertragsinhaber) via privater Nachricht?

Sag mir dann bitte im Beitrag Bescheid, wenn Du mir die Daten geschickt hast.

Tobias

Re: Internet abends extrem langsam

Zonk123 — Thu, 15 Oct 2020 19:46:23 GMT

Hi Tobias,

hab ich dir geschickt! Danke!

Re: Internet abends extrem langsam

Tobias — Fri, 16 Oct 2020 14:06:12 GMT

Hey,

hm, die Leitung ist sauber, es gibt auch keine Auslastung oder ähnliches - ist das denn permanent der Fall, oder nur manchmal?

Tobias

Re: Internet abends extrem langsam

Zonk123 — Sun, 18 Oct 2020 19:06:44 GMT

Hi Tobias,

Danke fürs Reinschauen.

Das ist komisch - ich hatte gehofft, hier wird wieder irgendwas gebaut und das Ganze hätte damit eine Erklärung gefunden.

Es ist so ziemlich jeden Abend so - gefühlt immer ab 20/20:30 - was mich irgendwie darauf schließen lässt, dass es was mit Stoßzeiten zutun hat?

Wobei ich nicht sagen kann, wie es tagsüber in der Regel ist, da ich da nicht Zuhause bin.

Habe das auch mit zwei verschiedenen Laptop getestet, daher würde ich da einen Fehler ausschließen.

Nicht nur, dass es sehr langsam wird und Streams etc. anfangen zu hängen, teilweise wird scheint die Verbindung auch kurz verloren zu gehen.

Was könnte ich noch checken? Eine Idee?

Danke und Grüße, Philip

Betreff: Internet abends extrem langsam

MK34 — Sun, 18 Oct 2020 19:18:50 GMT

Bei mir ist das gleiche Fall. Stromstecker raus und rein hilft auch nicht. Habe 1000 Cablemax und bekomme max 200. Habe keine Lust mehr immer das gleiche. Einmal gut und dann wieder schlecht.

Werde Anbieter wechseln. Meine Meinung Vodafon bremst die Leitung.

Re: Internet abends extrem langsam

Tobias — Tue, 20 Oct 2020 07:36:32 GMT

Hey,

die Idee mit den Stoßzeiten hatte ich auch, aber die Downstreams sind sauber, also keine wirkliche Auslastung vorhanden. Es gibt zwar keine, aber die sollte nicht merkbar sein.. 🙂

Wenn das langsam wird, kannst Du da n Neustart des Modems probieren und es entspannt sich, oder bleibt das der Fall? Ggf. hat auch das Modem einfach nur ein Problem, aber das finden wir schon irgendwie raus 😉

@MK34, wenn Du noch keinen Eigenen Beitrag erstellt hast, mach das mal. Wir schauen uns das dann an.

Tobias

Re: Internet abends extrem langsam

Zonk123 — Mon, 26 Oct 2020 19:53:08 GMT

Hi Tobias,

ich habe nicht das Gefühl, dass das irgendwas bringt.

Hab das aber nun auch nicht regelmäßig getestet, erst, seitdem du das vorgeschlagen hast, da ein Neustart immer ziemlich lange dauert (2020, wer hat denn noch Geduld..).

Irgendetwas, was ich noch testen kann?

Danke und Grüße, Philip

Re: Internet abends extrem langsam

Martin59 — Tue, 27 Oct 2020 09:02:51 GMT

Hi Zonk123,

eine Auslastung ist derzeit beim besten Willen nicht ersichtlich. Auf welche Geschwindigkeiten kommst Du denn so im Schnitt?

Viele Grüße, Martin

Re: Internet abends extrem langsam

Zonk123 — Tue, 27 Oct 2020 09:14:20 GMT

Hi Martin,

wie ich eingangs schrieb: laut Speedtest sollte es keine Probleme geben.

Allerdings kann ich Streams auf Twitch bspw. teilweise nur bei 160p/360p schauen, wenn ich nicht möchte, dass er alle paar Sekunden einfriert oder buffert.

Oder Online Poker: es laggt und hat teilweise eine Verzägerung von mehreren Sekunden. Verbindungsabbrüche inklusive - und das ist nicht etwas, wo riesige Datenpakete hin und her geschickt werden..

Das kann ja irgendwie nicht sein.

Danke und Grüße, Philip

Re: Internet abends extrem langsam

Manu — Mon, 02 Nov 2020 12:42:32 GMT

Hallo Zonk123,

kannst Du mal zu twitch oder der Poker-Seite einen Pingplotter machen? Dann sehen wir vielleicht, wo die Verluste auftreten.

Viele Grüße, Manu

Re: Internet abends extrem langsam

Zonk123 — Tue, 03 Nov 2020 16:06:21 GMT

Hi Martin,

wie geht das?

Hatte ich leider noch nie mit zutun.

Danke und Grüße, Philip

Re: Internet abends extrem langsam

Julz2k — Tue, 03 Nov 2020 17:34:34 GMT

Auf der offiziellen Seiten von Pingplotter wird alles step to step erklärt.
https://www.pingplotter.com/fix-your-network/getting-started

Es gibt ansonsten auch ausreichend Youtube Videos.

Re: Internet abends extrem langsam

Zonk123 — Thu, 12 Nov 2020 19:50:41 GMT

Hi, hab soeben das Ding mal durchlaufen lassen - das .txt file lässt sich nicht anhängen, also kopiere ich den Text einfach mal hier rein. Könnt ihr damit was anfangen, oder was benötigt ihr?

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2020-11-12 19:45:05Z,8.41,78.49,127.92,87.69,*,*,51.28,44.17,79.79,54.19,42.13,174.39
2020-11-12 19:45:08Z,10.52,79.33,148.47,*,*,*,37.89,37.04,106.39,35.21,64.96,149.38
2020-11-12 19:45:10Z,422.73,418.47,676.36,*,*,*,473.81,544.72,579.22,398.94,428.34,430.58
2020-11-12 19:45:13Z,17.96,574.11,524.21,*,*,*,322.39,271.20,220.58,170.48,119.29,*
2020-11-12 19:45:15Z,27.85,23.03,490.69,440.40,*,*,287.53,237.04,186.95,136.90,87.91,125.57
2020-11-12 19:45:18Z,66.55,70.55,123.01,*,*,*,184.27,133.63,92.88,41.51,23.94,217.68

Danke, Grüße, Philip

Re: Internet abends extrem langsam

Julz2k — Fri, 13 Nov 2020 12:34:15 GMT

So wie ich das sehe, tritt der Paketverlust bereits im Netz von Vodafone auf.
Für bessere Ergebnisse bitte folgende URL im Pinplotter plotten.
live.twitch.tv

Dazu ein mal per IPv4 und ein mal per IPv6

ipv4:live.twitch.tv
ipv6:live.twitch.tv

Re: Internet abends extrem langsam

Zonk123 — Tue, 17 Nov 2020 21:41:13 GMT

Hi Julz,

Danke - hab das mal probiert, jedoch führt das wohl zu nichts, denn ich habe 100% loss wenn ich auf live.twitch.tv gehe - bei ipv6 bekomme ich eine Fehlermeldung;

ipv4:

Eine Idee was hier schiefläuft?

Danke und schönen Abend, Philip

Re: Internet abends extrem langsam

Julz2k — Thu, 19 Nov 2020 11:41:10 GMT

Ist normal, dass du am Ende das Ziel nicht siehst, twitch schützt ihre Server so.

Du hast im Vodafone Netz Paketverlust und erhöhte Latenzen. Die latenz zum Router ist allerdings auch nicht konstant. Warst du beim test mit LAN verbunden, am besten ohne Umwege über eventuelle switche oder Power LAN etc.?

Re: Internet abends extrem langsam

Zonk123 — Sun, 29 Nov 2020 19:59:13 GMT

Hi, entschuldige die späte Rückmeldung - Danke für deine Nachricht.

Nein, ich war beim Test ganz normal im W-Lan, wie ich es immer bin.

Ist eine Verbindung per Lan nötig? Dann müsste ich Adapter und Kabel besorgen, die neuen Macbooks haben da ja keinen Anschluss mehr.

Beste Grüße, Philip

Re: Internet abends extrem langsam

Julz2k — Mon, 30 Nov 2020 01:13:48 GMT

Da wirst du wohl nicht drumherum kommen. Vodafone wird auch keine Störung anerkennen, wenn du per WLAN testest.

Es muss natürlich nicht am WLAN liegen, kann man aber nicht ausschließen, da Paketverlust zur Fritzbox angezeigt wird, zwar kann das auch daran liegen, daß die Fritzbox icmp requests einfach blockiert, da in dem einen Screenshot jedoch 1,7% loss an der Fritzbox und 1,7% direkt am 1. Hop angezeigt werden, vermute ich auch, daß hier Verluste durchs WLAN entstehen.

Falls du nicht ausschließlich im 5GHz WLAN bist, ist dieses Verhalten sogar erklärbar, wlan im 2. 4GHz Netz ist viel zu instabil.

Ich würde also testen im Router 2.4GHz WLAN und 5GHz zu separieren (SSID) und sicherstellen, daß du mit dem Mac ausschließlich mit dem 5GHz WLAN verbunden bist.

Ansonsten ist es auch ratsam einen ethernet USB GBit Adapter für 10-13 Euro zu kaufen. Z. B. der günstige weiße von tp link. Kann man eigentlich immer mal gebrauchen auch für andere Geräte.