Thema "Slow VPN" in Archiv_Störungsmeldungen-Internet-TV-Telefon-Kabel

Slow VPN

mhaiba — Fri, 13 Mar 2020 17:22:21 GMT

I have cable home internet 1000 Mbps. It works just fine and get download rates at up to 100 MBps sometimes

The problem is when I use VPN (company network), the connection is slow and I can only download or transfer at ~ 300K Bps, given that my company's VPN is way faster.

Thanks.

Re: Slow VPN

Manu — Mon, 16 Mar 2020 12:30:47 GMT

Hi mhaiba,

what connection speed does your company provide?

Best Regards, Manu

Re: Slow VPN

mhaiba — Sat, 21 Mar 2020 17:35:33 GMT

Multiple 1Gbps VPN connections.

Re: Slow VPN

mhaiba — Sat, 21 Mar 2020 21:24:40 GMT

Hey @Manu,

I was promised IPv4 (to fix the VPN problem) from the customer service a week ago, but it isn't activated until now. Can you help with that?

Re: Slow VPN

Manu — Tue, 24 Mar 2020 07:59:36 GMT

Hi mhaiba,

I can have a look, if the colleagues activated IPv4.

Would you please send me your name, date of birth, address and customer number via PM?

Please sign in here again, when the message is sent.

Best Regards, Manu

Re: Slow VPN

ivasyliev — Fri, 29 May 2020 19:33:42 GMT

Hello, I have same problem.
I have a cable connection and it works fine, pretty goon internet about 200MBit download speed. When I'm trying connect to company VPN everything what goes threw VPN has very slow speed a ping about 1500 - 3500 ms. Company VPN definetly not a problem, it has multiple 1GB connections and work fine for more then 100 people. Even work good for me if I'm trying to connect via LTE connection from my phone.

Re: Slow VPN

Moni_GK — Tue, 02 Jun 2020 10:45:32 GMT

Hello ivasyliev,

the error only comes in the VPN? Have you had your company check if everything is ok there?

Best regards

Moni

Re: Slow VPN

ivasyliev — Thu, 04 Jun 2020 18:20:46 GMT

Yes, they tried and checked many things and really everything works for a large number of people. Everything looks good on their part. They tell me to contact you because the problem is in the connection between my computer and VPN.

Thanks,

Ivan

Re: Slow VPN

pRo-Marco — Sat, 06 Jun 2020 10:31:46 GMT

Hi Ivan,

please send me your name, address and customer number by PN. Please also let me know here if you have sent the message.

Kind regards

Marco

Re: Slow VPN

ivasyliev — Sat, 06 Jun 2020 18:01:59 GMT

Hello Marco,
I just sent you a private message.

Regards,

Ivan

Re: Slow VPN

pRo-Marco — Tue, 09 Jun 2020 20:07:41 GMT

Hi Ivan,

please try again to connect to the VPN.

Kind regards

Marco

Re: Slow VPN

ivasyliev — Wed, 10 Jun 2020 17:47:14 GMT

I tried and it work great. Thank you for your help

Re: Slow VPN

Martin59 — Fri, 12 Jun 2020 11:56:16 GMT

Hello ivasyliev,

Thank you for your feedback.

Please mark a solution here, then we will complete the contribution.

Many greetings, Martin

Re: Slow VPN

MustafaMutlu — Mon, 28 Sep 2020 07:44:30 GMT

Hello,

This happens to me as well. The speed drops drastically when I connect to my company's VPN. Already talked to them and it seems like there are no issues on their end.

Can you help me with this?

Thanks,

Mustafa.