Thema "Re: Englisch: Router keep resets itself" in Archiv_Störungsmeldungen-Internet-TV-Telefon-Kabel

Englisch: Router keep resets itself

MichalTruhlar20 — Mon, 24 Feb 2020 10:52:33 GMT

Hi, i have problem whith my router, in last 14days my router reset itself 3times, 2times this weekend. 1,5 moth back i got replacement router for my old one. But this new one just keep resets itself. Model is cbn ch7466ce.

Re: Englisch: Router keep resets itself

pRo-Marco — Tue, 25 Feb 2020 14:55:06 GMT

Hi MichalTruhlar20,

I can see some reboots over the weekend, but no reason for this

Can you see anything in the logs?

Kind regards

Marco

Re: Englisch: Router keep resets itself

MichalTruhlar20 — Tue, 25 Feb 2020 15:01:56 GMT

Hi, no i look everywhere but i did not find any reason why is this happening, it looks like random reboot, in one moment my internet just stop and few secods later modem is rebooting itself. I dont know meaby some kind overload.

Re: Englisch: Router keep resets itself

MichalTruhlar20 — Wed, 26 Feb 2020 11:23:11 GMT

Hi, is there any chance how to get brand new router from vodafone, buy one or can i boost my tarif and get new router whith new tarif? Is there any of these options? Thank you

Re: Englisch: Router keep resets itself

pRo-Marco — Wed, 26 Feb 2020 12:36:21 GMT

Hi MichalTruhlar20,

I can replace the router for free, okay?

Kind regards

Marco

Re: Englisch: Router keep resets itself

MichalTruhlar20 — Wed, 26 Feb 2020 12:41:49 GMT

Hi, and what model i will get? I dont wonth another used router like that i have now. Thank you.

Re: Englisch: Router keep resets itself

Claudia — Thu, 27 Feb 2020 13:53:58 GMT

Hello MichalTruhlar20,

usually it's the same modell but it may also be a different one, we cannot determine which modell will be sent.

Kind regards

Claudia

Re: Englisch: Router keep resets itself

MichalTruhlar20 — Thu, 27 Feb 2020 14:22:08 GMT

Hi, i understand, but i definetly dont wonth same model, i read vodafone forum and some others forum and there is many people whith the same issues whith this model. So pls help me, is how i cant get brand new one, must i buy one, or whith diferent tarif?? Whith my luck if i get the same one i will end right here all over again.

Re: Englisch: Router keep resets itself

Manu — Sat, 29 Feb 2020 07:50:10 GMT

Hi MichalTruhlar20,

i don't think the router we will switch has the same error.

if you want a brand new router, you are welcome to buy a device of your choice in a specialist shop. However, it must be certified for cable connection.

Best Regards, Manu

Re: Englisch: Router keep resets itself

MichalTruhlar20 — Sat, 29 Feb 2020 18:00:21 GMT

Hi, so i buy fritzbox 6490 cable is this model ok whith vodafone? i hope it will work fine now.