https://forum.vodafone.de/t5/Archiv-St%C3%B6rungsmeldungen/No-internet/m-p/2111998#M303540 <P>Hello,&nbsp;</P> <P>After moving to another location my New home does not receive anything in all wall media outlet, Internet is red in Router and TV do not recieve anything</P> <P>My new adress is changed in My Vodafone&nbsp;</P> <P>My customer number is&nbsp;<FONT><A href="https://kabel.vodafone.de/meinkabel/meine_kundendaten/kontaktdaten" target="_blank" rel="noopener">&nbsp;13</A><FONT color="#FF0000">xxxxx</FONT></FONT></P> <P>Maybe it is a problem because my place is a House in back of the Flat ( house belongs to flat adress )&nbsp;</P> <P>Thank you</P> <P>&nbsp;</P> <P><EM><FONT size="2" color="#FF0000">Edit: Customer number deleted. Please don't post personal data in the public area. Thanks.&nbsp;</FONT></EM></P> Thu, 06 Feb 2020 11:43:29 GMT Flaviu 2020-02-06T11:43:29Z https://forum.vodafone.de/t5/Archiv-St%C3%B6rungsmeldungen/No-internet/m-p/2111998#M303540 <P>Hello,&nbsp;</P> <P>After moving to another location my New home does not receive anything in all wall media outlet, Internet is red in Router and TV do not recieve anything</P> <P>My new adress is changed in My Vodafone&nbsp;</P> <P>My customer number is&nbsp;<FONT><A href="https://kabel.vodafone.de/meinkabel/meine_kundendaten/kontaktdaten" target="_blank" rel="noopener">&nbsp;13</A><FONT color="#FF0000">xxxxx</FONT></FONT></P> <P>Maybe it is a problem because my place is a House in back of the Flat ( house belongs to flat adress )&nbsp;</P> <P>Thank you</P> <P>&nbsp;</P> <P><EM><FONT size="2" color="#FF0000">Edit: Customer number deleted. Please don't post personal data in the public area. Thanks.&nbsp;</FONT></EM></P> Thu, 06 Feb 2020 11:43:29 GMT https://forum.vodafone.de/t5/Archiv-St%C3%B6rungsmeldungen/No-internet/m-p/2111998#M303540 Flaviu 2020-02-06T11:43:29Z https://forum.vodafone.de/t5/Archiv-St%C3%B6rungsmeldungen/No-internet/m-p/2112296#M303541 <DIV style="font-family:Vodafone;font-size:18px;color:#000000;"><P><SPAN>Hey,</SPAN></P><P>I'd be happy to take a look at the connection <span class="lia-unicode-emoji" title=":leicht_lächelndes_Gesicht:">🙂</span> Do you send me your customer data (customer number, name, address and date of birth of the contract holder) via <A href="https://forum.vodafone.de/t5/notes/composepage/note-to-user-id/3165914" target="_blank">private message</A>?</P><P> Then please let me know in the post when you have sent me the data.</P><P>&nbsp;</P><P><SPAN>Regards</SPAN></P><P><SPAN>&nbsp;</SPAN></P><P><SPAN>Tobias</SPAN></P></DIV> Thu, 06 Feb 2020 17:35:54 GMT https://forum.vodafone.de/t5/Archiv-St%C3%B6rungsmeldungen/No-internet/m-p/2112296#M303541 Tobias 2020-02-06T17:35:54Z