Thema "Re: Booking a technician" in Archiv_Störungsmeldungen-Internet-TV-Telefon-DSL

Booking a technician

adgb — Wed, 01 Jul 2020 15:17:47 GMT

I recieved an internet router and though I have set it up the internet is not working. I've called Vodafone and they told me that everything seemed fine from the system and I would therefore have to call and book for a technician to come and fix the connection. However, I speak very little German and despite calling, and being called by, Vodafone I cannot understand the automated messages and the voicemail left. I work from home and depserately need to sort the internet out as soon as possible. Can someone help me book book a technician?

Thanks you

Re: Booking a technician

Norman — Thu, 02 Jul 2020 11:49:29 GMT

Hey adgb,

I'm sorry you're having trouble there. Of course we'll help you. 🙂

Please send me a private message with customer number, name, address & date of birth.

I will check it and get back to you asap.

Best regards

Norman