Thema "No internet connection" in Archiv_Störungsmeldungen-Internet-TV-Telefon-DSL

No internet connection

DeepakNandi — Mon, 11 May 2020 09:53:21 GMT

Hello Team,

Since today morning at around 9:30 AM, we are having no internet through DSL at Ulmenstr. , Nurembergg, 90443. Our Easybox 804 router says connect DSL cable though it was perfectly plugged in.

Kindly help.

Regards,

Deepak

Re: No internet connection

DanyG — Thu, 14 May 2020 11:01:14 GMT

Hi Deepak,

as I can see, there is already an appointment with a technician for today. I keep my fingers crosses, that he can find the fault and fix it.

Please keep us up to date here.

BR,

Dany

Re: No internet connection

DeepakNandi — Fri, 15 May 2020 14:07:08 GMT

Hi,

Fortunately, the technician fixed it. however, I was without internet for alomost 4 days, will it be compenated?

Thanks,

Deepak

Re: No internet connection

Jens-K — Mon, 18 May 2020 12:27:24 GMT

Hi DeepakNandi,

thanks for your reply.

I'm glad that the technician fixed the line.

I booked a credit note. You'll find it on your next invoice.

Regards,

Jens