WiFi low speed

Arslan_Asim — Thu, 14 May 2020 09:07:10 GMT

Hi I'm new customer of vodafone DSL service since 27th April 2020 located in 20539 Hamburg.

since first day my wifi speed is around 2-5 Mbps and my tarrif is 100 Mbps.

I have checked with eathernet 2-3 time and speed is good with that.

I'm trying for over a week to reach to someone on customer service who can speak english but in vain.

I have also tried steps given in the following video, but it did not solve my problem.

i have to attend meetings and zoom calls and with this internet i can not. Please help me!

Re: WiFi low speed

Seb4sti4n — Fri, 15 May 2020 14:08:08 GMT

sorry for that.

Let me take a look at this. Please write me a private message with your customer number, your customer password and your cellphone number.

Best Regards

Sebastian