Thema "New technician appointment" in Archiv_Störungsmeldungen-Internet-TV-Telefon-DSL

New technician appointment

cwmercer — Thu, 15 Feb 2018 13:22:57 GMT

Hallo,

Sorry about the English 😅. So yesterday I was to have a technician arrive in between 12-17pm. Unfortunately though, I received a message saying that they could not come yesterday and to reschedule using either internet or phone. I clicked the link provided but found no place to select a date for the new appointment. Is this something that you guys can help me with? Any day starting February 19th is okay. Thank you!

Charles Mercer

Re: New technician appointment

Jens-K — Thu, 15 Feb 2018 18:15:11 GMT

Hi cwmercer,

welcome to the Vodafone Community!

I'm sorry that the connection has not been activated yet.

You can send me a private message. Click on my avatar -> Diesem Benutzer eine private Nachricht senden.

I need your name, your order number (ARC...) and your customer password.

I will order the technician for the earliest date possible from February 19th.

Regards,

Jens

Betreff: New technician appointment

cwmercer — Fri, 16 Feb 2018 19:05:50 GMT

Okay, kein problem! Dankeschön