Thema "Betreff: Slow internet connection with DSL 50" in Archiv_Störungsmeldungen-Internet-TV-Telefon-DSL

Slow internet connection with DSL 50

gjshabani — Fri, 14 Apr 2017 20:10:14 GMT

I need your help with my internet connection, my contract is DS 50 but download is never more than 10Mbps

I had a phone call with technical support but they asked me to check the internet speed through Vodafone Speedcheck but still the same.

These are my ticket number from speedcheckVodafone

Please help me how to solve this proble!!!!

Disruption

TA0000011473834

Please help because of it's hurting me because I can not even make a skype call.

Betreff: Slow internet connection with DSL 50

CIA_MAN — Fri, 14 Apr 2017 21:48:10 GMT

Please restart your Modem, and make than a measurment again 😉

Try this a few times... If it doesn't get better reply here...

Betreff: Slow internet connection with DSL 50

gjshabani — Sat, 15 Apr 2017 19:32:02 GMT

Thanks a lot for your response.

I did the restart but still the same Download/Upload.

Please take your time to help me solving this problem.

Betreff: Slow internet connection with DSL 50

CIA_MAN — Sat, 15 Apr 2017 21:33:40 GMT

I think you have the same overload problem as many users here... You have to wait until Vodafone build their network resources to the next level...

A moderator will tell you soon more 🙂

Betreff: Slow internet connection with DSL 50

Norman — Sun, 23 Apr 2017 14:30:33 GMT

Hi gjshabani,

i'm sorry for trouble with our landline.

Did you get any information yet? If not I can check when we will eliminate this performance issue.

Please leave me a private message with your data (customer number + customer password). I'll give you a response asap.

Kind regards,

Norman