Thema "Re: Connect multiple devices with WLAN-Hotspot-Flat" in Archiv_Service-Sonstige

Connect multiple devices with WLAN-Hotspot-Flat

camillainsalata — Thu, 29 Apr 2021 13:48:05 GMT

HI!
Yesterday I received the "Auftragsbestätigung" for my WLAN-Hotspot-Flat subscription. Thein I followed the instructions and I succedded in logging in with my laptop. The problem is that I can't connect the other two devices that are provided in the tariff (Teilnehmer am Homespot-Service stehen Ihnen bis zu drei zusätzliche Logins). When I try to register a new account, the pages refresh without creating the new account.

Someone has experienced something similar? How can I do?

Thank you very much!!

Re: Connect multiple devices with WLAN-Hotspot-Flat

Claudia — Fri, 30 Apr 2021 07:02:49 GMT

Hello camillainsalata,

where do you try to register a new account, via the Hotspot administration page? Did you register in the customer portal first?

Kind regards,

Claudia

Re: Connect multiple devices with WLAN-Hotspot-Flat

camillainsalata — Fri, 30 Apr 2021 10:52:46 GMT

Hi Claudia, thank you very much for the help!
It was the same page but it didn't work for the past few days, now I succeded

Kind regards,
Camilla

Re: Connect multiple devices with WLAN-Hotspot-Flat

Jana478 — Mon, 03 May 2021 06:16:41 GMT

Hello camillainsalata,

nice if it works now.

Many greetings

Jana