https://forum.vodafone.de/t5/Archiv-Service-Sonstige/Payment-unsuccessful-but-was-not-refund/m-p/2069275#M26537 <P>Hi Community,</P><P>I was trying to purchase 3 times Vodafone hotspot online on the English page but the payments failed and got cancelled. On the 4th time I tried on the German page and it worked. However the 3 previous unsuccessful payments were charged on my credit card and not refunded. The 3 cancellation ticket number are (2113975, 2113799 and 2113834)</P><P>Cheers,</P><P>KM</P> Tue, 03 Dec 2019 09:07:20 GMT kuangmingchen 2019-12-03T09:07:20Z https://forum.vodafone.de/t5/Archiv-Service-Sonstige/Payment-unsuccessful-but-was-not-refund/m-p/2069275#M26537 <P>Hi Community,</P><P>I was trying to purchase 3 times Vodafone hotspot online on the English page but the payments failed and got cancelled. On the 4th time I tried on the German page and it worked. However the 3 previous unsuccessful payments were charged on my credit card and not refunded. The 3 cancellation ticket number are (2113975, 2113799 and 2113834)</P><P>Cheers,</P><P>KM</P> Tue, 03 Dec 2019 09:07:20 GMT https://forum.vodafone.de/t5/Archiv-Service-Sonstige/Payment-unsuccessful-but-was-not-refund/m-p/2069275#M26537 kuangmingchen 2019-12-03T09:07:20Z https://forum.vodafone.de/t5/Archiv-Service-Sonstige/Payment-unsuccessful-but-was-not-refund/m-p/2069861#M26538 <DIV style="font-family:Vodafone;font-size:18px;color:#000000;"><P><SPAN>Hi kuangmingchen,</SPAN></P><P><SPAN>&nbsp;</SPAN></P><P>please have a look at the <A href="https://zuhauseplus.vodafone.de/internet-telefon/wlan-hotspots/" target="_blank">hotspots page</A>. Below the "<SPAN>Häufige Fragen</SPAN>" you will find the ways to contact<SPAN> (Kontakt)</SPAN> us about ticket purchases. Unfortunately we can't help you.</P><P>&nbsp;</P><P><SPAN>Best regards</SPAN></P><P><SPAN>Lars</SPAN></P></DIV> Tue, 03 Dec 2019 19:45:44 GMT https://forum.vodafone.de/t5/Archiv-Service-Sonstige/Payment-unsuccessful-but-was-not-refund/m-p/2069861#M26538 Lars 2019-12-03T19:45:44Z