Thema "Re: Cancellation of Vodafone Hotspot Contract (Confirmation)" in Archiv_Service-Sonstige

Cancellation of Vodafone Hotspot Contract (Confirmation)

mchristiandp — Sat, 12 Oct 2019 14:27:38 GMT

Hello!

I called the Vodafone customer service at the end of September to cancel my Vodafone Hotspot contract. I was told that I'll get the confirmation by post. However, I still haven't received the mail so I'm not quite sure if the cancellation was successful. Is it possible to get a confirmation of the cancellation of my contract via email?

Best regards,

Marc

Re: Cancellation of Vodafone Hotspot Contract (Confirmation)

Tina — Sun, 13 Oct 2019 06:06:03 GMT

Hello mchristiandp,

welcome to our community. Nice to see you.

For a closer look send me the following informations in a private message:

full name

date of birth

address

customer number

Write a short reply here afterwards.

Best regards

Tina

Re: Cancellation of Vodafone Hotspot Contract (Confirmation)

mchristiandp — Sun, 13 Oct 2019 10:57:51 GMT

Hi @Tina! Just sent you a private message.

Re: Cancellation of Vodafone Hotspot Contract (Confirmation)

Tina — Sun, 13 Oct 2019 12:02:08 GMT

There's no notice on your contract. I have now taken care of it. You will receive the cancellation confirmation in the next few days.

Best regards

Tina

Re: Cancellation of Vodafone Hotspot Contract (Confirmation)

mchristiandp — Sun, 13 Oct 2019 12:06:02 GMT

@TinaOh no! So I still need to pay the period between October 1st and today even if I haven't used the service?

Re: Cancellation of Vodafone Hotspot Contract (Confirmation)

Tina — Mon, 14 Oct 2019 06:10:17 GMT

The contract has a notice period of 4 weeks. It ends on 10th of november 2019.

Best regards

Tina