Thema "Re: Cancell" in Archiv_Service-Sonstige

Cancell

FernandoAnholon — Fri, 29 Mar 2019 17:26:04 GMT

Please, I not even have a cellphone and you are charging me 8,43€ each 7 days! If I go on my "My vodafone" there's no subscription to cancell. I have used it one day in 2018 but paid for the 1 day ticket and now I'm being charged since more than 3 months???? I need to cancell it right now and none are helping me over the phone... they're also being rude as hell!!

Attached are my invoices.

Betreff: Cancell

FernandoAnholon — Fri, 29 Mar 2019 18:21:34 GMT

Where is my answer?????

Re: Cancell

Thomas — Sat, 30 Mar 2019 10:34:50 GMT

Hi FernandoAnholon,

Hotspot tickets can only be booked individually for one period. This is not possible automatically. There is also no subscription but always a single ticket which expires after the respective period. So we have nothing to do with the booking.

Regards

Thomas