Thema "Betreff: terminating hotspot" in Archiv_Service-Sonstige

terminating hotspot

vladimirC — Wed, 30 Jan 2019 14:04:09 GMT

I would like to cancel my Wi-Fi hotspot Flat, i don't have good connection on my address. And i don't see much of a use for it, in my case. When i wrote to support, they replyed me to write my case on this forum page.

Thanks

Betreff: terminating hotspot

vladimirC — Thu, 31 Jan 2019 07:52:48 GMT

Ich möchte meinen WLAN-Hotspot Flat stornieren, ich habe keine gute Verbindung zu meiner Adresse. Und ich sehe in meinem Fall wenig Verwendung dafür. Als ich an Support schrieb, haben sie auf dieser Forum-Seite auf meinen Fall geantwortet.

Vielen Dank

Re: terminating hotspot

Thomas — Thu, 31 Jan 2019 09:55:04 GMT

Hi vladimirC,

you've come to the right place. Please send me your customer number, name, date of birth and address in a private message.

Then please reply here again.

Regards

Thomas

Re: terminating hotspot

vladimirC — Thu, 31 Jan 2019 10:04:11 GMT

Hi Thomas,

i have sent you private message with account details.

Thanks,

Thomas

Re: terminating hotspot

Thomas — Fri, 01 Feb 2019 07:34:30 GMT

Hi vladimirC,

we handled the cancellation. You will also receive a confirmation.

Regards

Thomas