Thema "Re: Help cancelling Hotspot Flat [English]" in Archiv_Service-Sonstige

Help cancelling Hotspot Flat [English]

xKizer — Sun, 22 Jul 2018 20:46:05 GMT

Hello, I would like to cancel my Hotspot Flat subscription, as I find I no longer need it. I cannot however find any option to cancel it on the customer portal. Any help will be appreciated.

Re: Help cancelling Hotspot Flat [English]

Tina — Mon, 23 Jul 2018 18:58:24 GMT

Hello xKizer,

welcome to our community. Nice to see you.

Send me the following informations in a private message:

full name

address

customer number

Write a short reply here afterwards.

Kind regards

Tina

Re: Help cancelling Hotspot Flat [English]

xKizer — Mon, 23 Jul 2018 19:24:42 GMT

I have sent the requested information, thanks.

Re: Help cancelling Hotspot Flat [English]

Tina — Tue, 24 Jul 2018 18:20:47 GMT

Hello xKizer,

thanks for the PN. I have terminated your contract at the next possible date. You will receive confirmation in the next few days.

Have you other questions?

Kind regards

Tina